Fastest method
Sign in to the LMS, open Profile → Privacy & security → Request account and data deletion. This securely links the request to your verified account.
If you cannot sign in
Email support@luxwaycampus.com with your full name, registration number, and registered mobile number. Do not email OTPs, passcodes, bank slips, NIC images, or passwords.
What happens next
- Luxway verifies your identity.
- Access is disabled and active sessions are revoked.
- Deletable profile, device, support, and optional records are removed or anonymised.
- Academic, examination, payment, complaint, or regulatory records that must be retained remain protected for the required period.
- You receive confirmation or an explanation of any retained records.
Requests are reviewed within 30 days unless a legal or identity-verification issue requires more time.
සිංහල / தமிழ்
ගිණුම මකා දැමීමට LMS හි Privacy & security පිටුවෙන් ඉල්ලීම යොමු කරන්න, නැතිනම් ලියාපදිංචි අංකය සමඟ සහාය විද්යුත් තැපෑලට දන්වන්න.
கணக்கை நீக்க LMS Privacy & security பக்கத்தில் கோரிக்கை செய்யவும் அல்லது பதிவு எண்ணுடன் ஆதரவு மின்னஞ்சலை தொடர்புகொள்ளவும்.